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About | Privacy

Vaughan Designs is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you and your children.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to Vaughan Designs and not to other companies' or organisations' websites to which Vaughan Designs is linked.

Collection of information

The information we collect is:

Your name – so we know what to call you

Email address – so we can email your order confirmations, delivery delays, offers etc. You can unsubscribe at any time. Please allow 10 days for you request to be updated across all our systems

Delivery address

Telephone number – we’ll only call if we have a delivery problem or to talk to you about your order

We control information we have collected about you that is relevant to your account. Online customers require a log-in and password to access their account

Security

We use the latest secure server technology to ensure your information is protected to the highest standards. (We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection.) Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for e-commerce.

Cookies

We will use cookies (electronic tags) to monitor your browsing and buying habits on our site, for example, which pages are visited, and whether they are purchased from. If you have registered with us then your computer will store an identifying cookie which will save you time each time you revisit Vaughan Designs by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Data Protection

For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation.

Vaughan Designs is a registered data processor under the Data Protection Act (collectively referred to as "we", "us" or "our" in this privacy notice). We will never pass on your details to third parties for marketing purposes unless you agreed to it when you first contacted Vaughan Designs (or later agreed to do so). If you opted out of receiving such offers but have now changed your mind and would like to receive them, please email uk-sales@vaughandesigns.com

The only circumstance where we may share some of your data with others: In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

Third party sites: Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 If you have questions about your personal data or our privacy policy, please contact us at 02073494600 Alternatively, you can write to us at:
Vaughan House, Moorside Road, Winchester Trading Estate, Hampshire, SO23 7SA.

Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

Vaughan Designs collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us. Another example of Vaughan Designs collecting anonymous information is when web site users are invited to respond to surveys on a Vaughan Designs website. The surveys may ask you for demographic information such as your age, gender and postcode. This information is collected for research purposes, is used in the aggregate (where possible), and remains anonymous. Many of the individuals who access our services are anonymous to us.

The second type of information that Vaughan Designs collects is personal information. Vaughan Designs will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, Vaughan Designs can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.

How much of your personal information that you choose to disclose to Vaughan Designs is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.

Use of anonymous information

Vaughan Designs automatically gathers anonymous information to monitor the use of Vaughan Designs like the numbers and frequency of visitors to Vaughan Designs and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve Vaughan Designs to assure that it is as appealing as we can make it for as many users as possible. Vaughan Designs may publish or provide this aggregate data to other people.

Use of personal information

Vaughan Designs will only use the personal information you have chosen to provide us for the purpose for which you provided it. Vaughan Designs will not use it for any other purpose without your consent.

Disclosure

There may be occasions where it will be necessary for Vaughan Designs to disclose your personal information to third parties. The Vaughan Designs may be required by law to disclose the information, or the Vaughan Designs may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online from a Vaughan Designs powered vendor, Vaughan Designs will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside the Vaughan Designs unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.

No sale of personal information

Under no circumstances will Vaughan Designs sell or receive payment for licensing or disclosing your personal information.

Interacting with Vaughan Designs

When interacting with the Vaughan Designs website, we suggest that you use your discretion and exercise caution when providing your personal information.

Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.

Access and correction: personal data

If Vaughan Designs holds your personal information, then Vaughan Designs will where possible provide you with access to that information. Vaughan Designs will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Complaints about privacy

If you have any complaints relating to online privacy issues on our websites, please notify Vaughan Designs. While Vaughan Designs accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to Vaughan Designs privacy policy

If we decide to change the Vaughan Designs Privacy Policy, we will post those changes on this page.

 

 

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